Refund policy

Can I cancel my placed order?

• For Meat Platters and bulk orders, all orders are considered final.  For other products, you may only cancel your order if the order has not been processed yet or the order has not yet been given to the courier.

Do you accept item exchanges?

• We allow product replacement or exchanges only if the item/s delivered are not the ones you ordered.  If you have any issues with your orders, chat with us via Messenger and we will look into your concern.

Do you allow refunds?

• If you have any issues with your orders, chat with us via Messenger and we will look into your concern.

To be eligible for a replacement or item exchange, your item must be in the same condition that you received it and in its original packaging. You’ll also need to present the receipt or proof of purchase.

You can always contact us for any product concern at eurocartsausages@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the delivered item is not according to what you ordered so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.