Shipping policy

Do you accept same day delivery?

• Same Day Pick-up or Same Day Delivery is available for all products. For Meat Platters, please allow a processing time of at least three (3) hours. Order time slots disappear on the booking calendar once the order limit is reached. Orders placed after 4:00 PM are treated as if they came in the next business day.
• Next Day Pick-up or Delivery is also available for all products.
• Scheduled Pick-up or Delivery is also available for all products.
  

 What are your delivery options? 

• For courier pick up, we strictly require a Lala bag / Grab bag  We will only release orders to your booked couriers if they have one. We request that you kindly inform the rider to mention your Name / Order # upon pick up.
• We also welcome personal pick ups. You will receive an email and/or an SMS to notify you once your order is ready for pick up.
• For delivery, we charge the following rates per location:

Location	Rates
Lalamove / Grab (Customer's own booking) within Metro Manila, Cavite, Rizal, Laguna and Bulacan	N/A
Area A: Manila, Makati, Pasay, Mandaluyong, San Juan	Php 175
Area A1: San Andres, Sta. Ana & Malate, Manila; Palanan, San Antonio Village, Makati	Php 109
Area B: Quezon City Districts 1, 3 and 4	Php 273
Area C: Pasig, Pateros, Taguig and South Caloocan	Php 289
Area D: Bacoor, Las Pinas, Cainta, Malabon, Marikina, Paranaque, Navotas, QC Dist. 6 and Valenzuela	Php 368
Area E: Muntinlupa, North Caloocan, Q.C. Districts 2 and 5, Antipolo, San Mateo, Taytay	Php 400
Area F: Rodriguez, Rizal	Php 663

Note:  Eurocart reserves the right to adjust the above rates anytime, in consideration of surges in rates of couriers, driven by holidays, or any event or circumstance that drives booking demand.  Customers always have the option to book on their own the pick-up of purchased products from the Eurocart store location.

• Upon checkout, please specify if your preference is Delivery (Eurocart will book the shipping to you), or Pick-up (the customer will handle the booking with the courier OR the customer will personally do the pick-up).
• Due to its large geographical area and to rationalize the delivery rates in Quezon City, the charges will depend on the district. 

Delivery Disclaimer:

At Eurocart, we use 3rd party providers for all deliveries. Please be reminded that delays due to heavy traffic and the rider's service are out of our control, but rest assured that we have handed your order, in its best quality, to the rider just in time for your order to arrive at the delivery date and time stated upon checkout. 

At Eurocart, we also befriend and remind our hardworking riders to make sure that the food delivered is always handled and transported safely. However, we are not responsible for any mishandled orders. Please feel free to chat with us via Messenger if you have any delivery concerns. 

Where are you located?

• We are located in 1236 Pablo Ocampo St. Manila. We are near Dela Salle University and Cash & Carry Buendia.

Do you deliver outside Metro Manila?

• We can deliver (via 3rd party delivery courier) in the areas of Rizal, Cavite, Laguna, and Bulacan.  We request the customer to handle the booking with the courier for these areas.  On a case-to-case basis, Eurocart can arrange special courier booking for these areas, with surcharges applied.